COURIER CORP. -- Textbook Example

After 179 years in business—with some decades-old customer relationships—Courier Corp. is mindful of the success that has brought it to where it is today.

"It's evolution, not revolution," Tobin remarks. "We have to stay abreast of any shifts that our customers may experience. We have to continue to be in front of them all the time, and continue to invest in new technology. If we watch our business, we'll continue to be profitable."