COURIER CORP. -- Textbook Example

"For the last 10 to 15 years, our goal has been to become the top service provider in the industry," notes James F. Conway III, chairman and CEO of Courier Corp. "We've worked hard to speed up the manufacturing process so that our customers get their product efficiently. Our job is to help our clients be successful and, should they have any last-minute changes or product quantity shifts, to be responsive to those needs.