CTP--New Tools, Old Theories

Competing on value-added is a way to "stand-out" from the competition. The perception of enhanced value-added can come from individual departments or by delivering superior service. A resource, such as a piece of equipment, may have a low utilization rate but provide a significant contribution to your value-added perception. If that is the case, don't eliminate it because of the low utilization rate; instead, consider how to increase the capacity of that resource.