Customer Training Programs -- Showing Some Class

Responding to a separate question, 91 percent said they would be willing to attend a free seminar to acquire more graphic arts expertise.

"Clearly, a lack of communication exists between printers and creatives," says Yves Rogivue, CEO of MAN Roland, in announcing the survey results. "Our study shows that the gap today seems to be wider than ever. That is alarming because advancements like digital workflows and computer-integrated manufacturing (CIM) require closer cooperation between the creators of printed products and the experts who reproduce them."