Declaring War on Receivables --Dickeson

Have a detailed list of terms of the debt agreement, in writing, with an acceptable and agreed interest rate. That's all well and good, except that nobody does it. Printers aren't bankers and don't want to be in the banking business.

So, it boils down to a good set of collection tactics, doesn't it? Be sure that someone in the company is designated General of the War on Collections; call him/her the GWC. Accountability must clearly rest on his/her shoulders. Don't try to push it off onto "marketing and sales." If you're a small shop, then the GWC may be the CEO, who may also be "marketing and sales." There's no victory until the account is collected in full. Somebody must be in charge of collections. Here are some tactics for the GWC.