Declaring War on Receivables --Dickeson

4) Send an e-mail of your notes to the person you called.

5) Second, call by phone two days before expected payment. "I have in my notes that you expect to make payment of our invoice the day after tomorrow. Is that still the program?" Again, careful notes of what's said and by whom should be taken. Is it worth all the phoning and note taking? Remember a sale isn't a sale until cash is in the drawer.