Defying Conventional Wisdom About Printing

In these trying times, printers can do little to improve the health of their customers. For an interesting perspective on this one, read the Q&A (see page 50) we conducted with William Davis, chairman of R.R. Donnelley. Having come from outside the industry, he believes that we must take a more holistic view of the total supply chain. Davis also contends that our industry is way behind others in adopting manufacturing best practices, in implementing industry standards and in building structured databases.