Frederic Printing: The Value of Human Capital

Greene also stresses that not all capabilities are delivered via skids or in crates. "It's as much about people, software and internal processes as much as it's been about (output devices)," he says. "Ink on paper is still probably the easiest part of all this. What becomes more challenging is when you do something new. The question becomes, who is going to do it, and what new processes do we need to have in place? It's being smart and vigilant about those details."