DeWeese--Little Things Mean a Lot

I took a break from my fan conversation to order scrambled eggs, hash browns, sausage and coffee. Then my fan resumed her story.

"Our owner never expressed any appreciation to any of the CSRs and made the chief financial officer do our reviews. Most years he would tell us that the company wasn't making any money and there was no money for raises. Occasionally, we would get a 3-percent 'cost-of-living' raise.