DeWese--Hats Off to Receptionists At Printing Companies

"Dell Ann also has a spontaneous sense of humor that keeps our customers relaxed and friendly before they are transferred to me, an account executive or a customer service representative."

Last But Not Least...
Our final inductee this year is Kathy Shoenfelt of Compass Capital Partners. I know, I know: You're saying this nomination is the Mañana Man being self-serving by including someone from his own company. Actually, my partners—Gabe Nagy, Graham Humes, Peter Schaefer and Steve Marcus—threatened to evict me if I didn't induct Kathy.