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It was all I could do to adjourn the session. The group wanted to keep talking. I finally stopped them long enough to write the topics they wish to discuss at meeting No. 2 in April 2000.
Even after I adjourned the meeting, the group stayed on talking to one another. They were excited about finally being heard. The customer had spoken, and the customer was energized.
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- Companies:
- Compass Capital Partners
- People:
- Harris DeWese
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