Dickeson--An Old Method Brings Success

What Jim, Peter and I know is that "people respect what management inspects." The measurements displayed on the overhead show what management inspects. They present mutual and individual accountability. Goals, benchmarks and means of improvement are on the open, interactive discussion table. Management, as well as the roll tender, has the raw courage to share their human vulnerability without fear. We know where we've been, where we are and where we want to go.