Dickeson--Lift, Pull and Other Dirty Words

Every time we pull a job—lift a form before complete—to meet some delivery schedule, we hurt ourselves. The buck stops here. The blame is ours. We created it, and only we can fix it.

—Roger V. Dickeson

About the Author
Roger Dickeson is a printing productivity consultant based in The Woodlands, TX. He can be reached via fax at (281) 419-8213 or e-mail at roger@prem-associates.com.