Dickeson--Lift, Pull and Other Dirty Words

Second, experience teaches us that we routinely lose perhaps 20 percent a year of existing business and must replace it and increase it if we're to grow. As a result, schedules become filled with work that may fall out and prospective jobs that haven't yet matured to order status (and may not). Call this the scheduling A&R (attrition/replacement) factor. We blivit to compensate and grow.