Dickeson--Looking for Some Changes

Even though all this is true, we survive. But we could do much better if we made good use of the data we can now command. It's the Information Age. Peter Drucker, our foremost business guru, tells us our main task is to make our knowledge workers efficient and accountable. How do we do this?

Technology hasn't done it for us thus far and isn't about to do it, unless we demand it. The buck has stopped in our chair. Time to begin thinking—speculating—about what we, and our knowledge workers, can really use as support for operating decisions.