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Think about William L. Davis, CEO of R.R. Donnelley & Sons, who noted in a recent speech that printing is a "decade behind in manufacturing best practices."
Reflect on this nugget: In printing we add value for customers by converting raw sheets of paper to information pieces. Yet, to this day, we buy paper from our suppliers by the pound (basis weight of a 500 sheet ream) and sell it after conversion by the copy. Do we even yet realize who we are or what the value we add is?
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