Dickeson on Productivity?Dealing With Data Paranoia

I've mentioned before the frustration consultants and accounting software folks have with companies that will spend a bundle installing a system and then never seem to read the figures and take the required corrective action.

Remember the "Purloined Letter" by Edgar Allen Poe? If you really have something to conceal, the best spot to hide it is in the most obvious place possible. It just won't be seen. One of the problems we have today is "information overload." There's just so much statistical stuff around us we don't see it. So if I handed you my customer list together with last year's sales data for each of them, what would you do with it? Go out and steal all my customers?