Dickeson--Warm Fuzzies vs. Cold Pricklies

Maybe it's a reaction to all those "Your call is important to us. Press five to talk to a human" impersonal answering machine messages. How I despise those. Maybe it's responsive to the impersonality of Internet "chat rooms" or e-mail "spam." Perhaps it's our opening skirmishes against takeover by robots—computers smarter than we are. Whatever.