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PI: How will the world of e-commerce impact the commercial printing industry?
Tevis: Providing a customer and its printer with 24-hour, seven-days-a- week connectivity will simply enhance the relationship between buyer and seller. The World Wide Web will never replace the sales talent creativity needed to help a customer. The World Wide Web will never replace the service culture that differentiates a printer's value proposition. What the Internet brings is speed and communications, which are critical to any industry.
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- People:
- MILLER
- Terry Tevis
- Places:
- Chicago
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