Digging Into the Mailbag --DeWese

This first letter is from Covey Hartnett, sales associate for Pure D Printing Co., of Gallipolis, WV. Boy, it looks like this guy is hurting.

He writes: "Mañana Man, I am failing miserably at print sales. Customers and prospects won't see me to hear my pitch. No one will even take my phone calls. I wouldn't have a job except that my daddy, Mr. J.B. Hartnett, owns the company. What can I do to make people like me and buy printing from me?"