Digilink Inc. -- A Hit at the Link

Training was also an issue for the company, since this was its first venture into traditional offset printing. An in-house employee who had prior conventional press operating experience got the nod, and now heads up the operation of the new press.

"Komori is very big into training," Russo lauds. "We can send as many people as we want to their facility for free training. Their whole philosophy with us has been 'the better your operators know how to run that press, the better it is for you and that, ultimately, is better for us.' I think that is a great approach for them to sell their equipment."