DISASTER RECOVERY PLANNING — EXPECT THE UNEXPECTED

* Contact employees. When land lines go down, an extra burden is placed on cellular towers, so not all providers are functioning. A phone tree with redundancies was organized and, in the event employees do not hear from anyone, they are to drive by the plant.

* Repair the building. To aid recovery, supervisors went shopping in advance of hurricane season and filled a large box with supplies, from plastic and mops to flashlights and batteries.