DME HOLDINGS — IN A FULL COURT PRESS

“We want an unfair advantage from our vendors,” Panaggio says. “We want their top salesperson, their most creative people and their best technicians on our account.

“We try to talk to our customers in the same terms—that DME is an unfair advantage for them,” he continues. “No matter what level of service they might get from somebody else, we’ll try to beat it.”