DME HOLDINGS — IN A FULL COURT PRESS

Wise says the reason for turning to the outside for commercial printing when DME has brought many other capabilities in-house is because it focuses on value-added and unique services. “Printing is more of a commodity,” she explains.

DME’s business is growing from all angles—digital four-color, call center, Web services and even black laser work, Panaggio reports. When it comes to services like database work and the call center, the company has always looked to develop its own resources, notes its CEO. He feels more secure operating a business that way than outsourcing to India, for example, even if that is the big trend.