Do You Measure Up? — Dickeson

If you’re not measuring something there’s no way you can forecast a result of an action and, therefore, control the response. Measuring is the first step—the essential step. We must have that metric. Let’s say it another way: Until you measure something you can’t forecast a result of some action.

Miracle of the Internet! Buck cited me to a couple of URLs I can’t disclose. One was to a camera fixed on a live web press operation. I watched the single operator running a web press, smoothly, not fast, but without stoppages, referring to his control panel for signals.