Do You Measure Up? — Dickeson

What are the metrics? What stopped the machine? The machine itself? Why? The operator? Why? We need these numbers for any machine in the printing or finishing process, not just press or bindery.

Then we proceed to analyze those numbers—perhaps developing additional classifications as needed. We group ’em, do various statistical things or tricks with ’em, and all the while we’re trying to wring clues—inferences—from ’em that will help us learn their cause.