Don't Be Taken Hostage --DeWese

You think I've got hostages?

I'll tell you who has the hostages. It's the new-fangled print procurement people who are taking the printing industry hostage. Oh, I must admit, that I am the guy who wrote about loving your customers and I hasten to add that there are tens of thousands of highly qualified print buyers who have well-defined and well-conceived print purchasing selection criteria. But, I'm not talking about printing "customers." I'm writing about print "procurers."