Jürgen Rautert — The View from ‘Hei’ Above

I’d like to remind your readers that our global service parts network enables us to supply our customers directly in a matter of hours. Our dense service and sales network spans the entire globe. We employ about 7,000 service and sales staff worldwide and have an active presence in 170 different countries, generating around 85 percent of sales through our own sales operations. This means that we are able to provide our customers in both industrialized nations and emerging markets with optimum support.