Jürgen Rautert — The View from ‘Hei’ Above

PI: Heidelberg is devoted to business development and business services. What is the company’s commitment to expand its business consulting area in terms of training, and what is the profit potential of this additional business?

Rautert: To be successful in today’s print media industry, printers not only need the right equipment, but also must react quickly and smartly, continuously improving their operations, while adapting business practices to customers’ ever changing needs. Heidelberg’s worldwide consulting team is made up of about 30 employees dedicated to helping our customers by creating customized, sustainable solutions for everyday business problems. For example, Heidelberg Business Consulting helps customers optimize their production practices and incorporate lean manufacturing techniques. Our consulting team also assists customers with their sales and marketing activities, in some cases we've even helped customers to develop an effective business strategy.