Jürgen Rautert — The View from ‘Hei’ Above

PI: Can you elaborate on Heidelberg’s approach to helping its customer achieve growth and gain productivity?

Rautert: We work hard to offer the best value for money in terms of machines, software and professional service to keep the equipment up and running. Certified consumables help to achieve the desired printing results. But success consists of more —our customers offer many different and creative solutions to their clients to successfully differentiate themselves from their peers.

Our mission is very clear: if we are able to support our customers in a way that they become winners, we do. Let me list the areas of excellence and some of the typical questions our customers and we have to find answers for: