Jürgen Rautert — The View from ‘Hei’ Above

4. Productivity: Do I know where my bottlenecks are? Is my productivity increasing at least 5 percent per year?

5. Value Add: How do I create something special that is less vulnerable in price negotiations?

6. Transparency: Do I have a transparent and realtime view into my operations to identify bottlenecks and to evaluate the corresponding costs and potential savings? Do I know the status of any job, anytime, effortlessly?

7. People: Do my people know how? Are their targets in sync with mine?