E-TOOLS - Staying Connected

Moore is one of a few commercial printers who are enabling their clients to track jobs over the Internet. A Collabria user for the past 18 months, Moore's clients—which primarily purchase collateral materials—are able to track their print jobs via a desktop Web browser.

"It frees our time up. We aren't getting those phone calls tracking orders," she says. "It saves me time and allows me to do extra things for my customers."