Eckhart & Co. -- Breaking Boundaries

Eckhart's three-pronged manufacturing approach includes separate divisions for bookbinding, loose-leaf manufacturing and turned-edge production. Each division operates independently, reportedly allowing for intimate customer service and expert project management.

"To ensure that clients receive the highest level of service and product quality, each division has a customer service administrator who's responsible for every job in that division," says Chris Eckhart. "They make sure that each job is produced carefully, consistently and economically; they truly wrap their arms around each project."