EDITOR'S notebook

Success also means developing a business plan and communicating that mission company-wide. It means constantly striving to become a more integral part of your customers' businesses, often by providing more added value in the buyer-supplier relationship. This can range from on-demand digital printing to support your traditional offset work, to mailing and fulfillment, Website hosting and other non-print services. And it means adopting the most productive equipment available while, at the same time, fostering a best practices culture that takes full advantage of high throughput coupled with quick turnarounds. Leaders realize that new technologies are meaningless without the pursuit of process automation.