Heidelberg Ramping Up for Debut of VLF Presses

PI: Will Heidelberg’s systemservice 36plus program also be offered on the new VLF presses?

SCHREIER: All presses come with 36plus service. The sophistication of the new presses also obligates us to connect with remote service. It doesn’t make sense at all have a multimillion-dollar device just sitting there waiting for repair service. If you think about all the sensors, actuators and motors found in a highly modern press, it’s not up to the service technician to come look at whether a motor has a failure or not. You can just check it remotely. Therefore, the standard offering will be to have a remote service connection and to have systemservice 36plus on these presses. Then the printer is secure from a productivity standpoint and can manage the future.