Fast-Track Firms -- On the Move

In addition to its Print and Books divisions, Mercury created a wholly owned subsidiary, Electronic Media Solutions (EMS), that offers CD-ROM and DVD manufacturing and replication, kit building, mailing services and customized packag- ing, as well as product fulfillment.

Place admits, there is one other area of innovation where Mercury Print Productions excels: In its customer service and business relationships—that are based on personal trust and professional expertise.