Monson Goes ‘Undercover’ –Cagle

The upshot for the execs is an education from the lower-level folks whose blood, sweat and tears have enabled the featured company to attain its lofty status. The stories are often humorous, sometimes gut-wrenching and sobering, and occasionally disappointing. The execs soon find, to varying degrees, that their business is not always an accurate reflection of their mission statement. But the takeaways often outweigh the negatives. The rank-and-file employees featured during the episode—many of whom have their own remarkable tales of triumph and tragedy—are rewarded at the end for their tireless efforts.