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Erik Cagle
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For some companies, it’s a matter of changing a mindset. Dan Ritter, manager of quality, safety and maintenance for Midland Information Resources in Davenport, IA, believes meaningful improvement was achieved with a change of culture at the company that elevated expectations for everyone.
The 160-employee firm saw its level of recordable incidents reach a high point in 1998. With the increasing number of injuries came more pain and suffering, more disruption and escalating worker’s comp costs.
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Erik Cagle
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