FILE PROCESSING SOLUTIONS -- Getting into the Flow

Kaye-Smith still considers preflighting part of its production process, but it does encourage customers to try doing it themselves, Beals says. "Most are still leery of taking responsibility for preflight and don't feel comfortable with the process," he adds.

With an emphasis on document management services, the Renton, WA-based firm designs, prints, stores and distributes an array of business documents. Its clients range from Fortune 500 organizations down to small businesses.