Finch Paper Unveils Digital Paper Program

At minimum, Finch recommends that digital printers use papers formulated for the type of colorant (toner or ink) their systems utilize. Finch Fine iD papers, which have received the highest ratings possible from the RIT certification body commissioned by HP, have been available for some time. Finch Fine iD is engineered for HP’s popular liquid toner-based Indigo systems. This past fall Finch rolled out its Finch Inkjet Pi for pigment-based inkjet production. Today, Finch dyeJet is released for dye-based inkjet systems, completing the basic formulation product line.

Expanding the Finch Paper Team 

To facilitate due diligence in establishing the digital paper program, Finch built a team that today includes additional research and development expertise, a new product manager, and a new digital paper sales manager. Operations have otherwise been expanded to accommodate product growth, of which digital paper is only a part. These new resources include the addition of expanded headquarters space as well as new personnel including a Director of Quality and Continuous Improvement.

Focused Relationships with Original Equipment Manufacturers 

Finch is not confining its close relationship-building to end-user customers. It is only by fully understanding the technologies made available by the print engine and ink manufacturers that the company can make intelligent decisions about development. Technology resources include Kodak, HP, Océ, Screen, Ricoh/IBM, Pitney-Bowes, Canon and RIT.

A Winning Track Record in Customer Service 

Finch Paper's insistence on individual, customized attention doesn't begin with the digital paper program. The company's flexible infrastructure has, for decades, allowed personnel to offer timely service and support to customers turned away at other mills for a range of reasons, such as orders that are too small, or required too quickly.

“We live the cliché: ‘Customers come first,’” says Raccuia. “When you call us here, a person answers the phone, stands up, and walks over to whomever they need to see to get paper made and shipped on time.

“It’s how we've served commercial printers for decades; we’ll do it for the digital paper marketplace as well.”