Fiorenze on HR management

Start with the basics. When you are hiring for a specific position, start by defining the operational objectives to be fulfilled through the position. The particular job duties should reflect these objectives and the intangible attributes you seek should enhance the job duties.

Is your third shift “lead person” really a surrogate supervisor? If so, leadership and conflict resolution skills are likely just as important as knowledge of your KBA sheetfed press. There is no substitute for effective interviewing. There are many interviewing techniques—and they can all work. The key is finding the techniques that suit you and other interviewing managers.