Fiorenze on HR management

Know what you’re asking in an interview and why. The job interview should not be a random or haphazard event. It is part of the formal process of employee selection, which not only impacts your business operationally, but has potentially serious legal implications, as well. Your goal is twofold.

First, to find the best person for the position in question. And, second, to stay out of court in the process. Standardized operating procedures or protocols can help. Each manager should be equipped with a basic interviewing guide setting forth questions that will elicit the necessary operational information while keeping the interview process free from unintentional discrimination.