Fulfillment Services -- Delivering Value-added

"The technology we were using back then was nothing compared to today. Fulfillment has evolved into a complex digital process. It's impossible to do any kind of major fulfillment work without advanced Internet capabilities. At the very least you must have the ability to take digital files from your customers' Websites and download them into your system. When we started, it was a telephone and fax world. If you had software that could manage your inventory and orders, you could play in the game."