FULFILLMENT SERVICES -- Printers Getting Their Fill

Since fulfillment tends to be a manual operation, labor management is one of the biggest business challenges, particularly since volumes can fluctuate seasonally or even within a month. That means relying on temporary labor.

Metzgers Printing & Mailing, of Holland, OH, has developed an interesting solution, which it calls the "Mom Squad," reveals Joe Metzger, president. Relying on personal recommendations, the company has recruited a dependable pool of stay-at-home mothers interested in part-time work.