Gannett Offset/Minneapolis -- A Winning Plan

"When you walk in here you find people smiling all the time. The energy here is just amazing. Customers are blown away by our positive attitudes. But it's not just all sizzle," Mann insists. "We offer them the steak, as well. We have developed an extremely competent staff, a comprehensive product and service offering and, most importantly, we rally around finding solutions to our customers needs. We also don't create false expectations. We don't promise what we can't deliver. Sizzle without the steak is disastrous."