Gateway Press--Taking Care of Business. . . and People

"Quite a few people have taken advantage of it; I did for one year with my daughter," Brown says. "We have 14 kids using it right now. Our employees see the value in it."

Along with retaining its work force, Gateway Press has also established long-term relationships with outside product and service providers. The printer has used only two accounting firms, one bank and one insurance company during the past 25 years. Its suppliers of ink, paper, film and other printing components have also been longtime partners.