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Cheryl Adams
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Paving the Way for Digital
"Goodway developed and hosted one of the first Web-based, just-in-time documentation ordering systems for HP," Doherty notes. "This program utilized a proprietary system of inventory pick'n'pack and digital print-on-demand (POD) to guarantee daily deliveries of key product documentation to the back end of HP's production lines." By the new millennium, hardware and software documentation had migrated to CDs or downloadable PDFs but, by then, Goodway's commitment to digital technology, combined with its burgeoning mailing and fulfillment capabilities, had paved the way for new opportunities.
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