GRAPH EXPO & CONVERTING EXPO 2004 Offset Printing -- Perfector

In addition, the team launched a complete portfolio of service products, including several new options such as Web-based remote service that extends the availability of Heidelberg's interactive Global Remote Service solution via Intelligent Device Management (IDM), its Info Scout electronic parts manual and ESelfhelp, the next generation of Heidelberg's eSupport online troubleshooting service product.