Graphic Arts Center -- The Quality Quotient

Keeping customers happy extends beyond the company's pressroom. "We recognize that our customers have lives outside of what they do with us," says Plattner. "We want them to come here, be comfortable, and have a fun and productive experience."

As such, GAC provides lounges and client areas for customers to design their projects, as well as three apartments where they can stay while doing press checks. "They are welcome to stay at a hotel if they want," he states, "but here in our apartments they have all the comforts of home around the clock."