Hall of Fame--Dedication in Many Forms

"Within five years, we had three or four webs running," he recalls. "Today, we're operating seven 32-page, single-web presses in addition to our more conventional 16-page presses. It allows us to schedule well and gives us a lot of flexibility.

"In our segment, we have a big chunk of the market," he adds. "The big thing was that we had this capability—the people, equipment and the capacity—to give these publishers what they wanted. Word got around, and while we don't have a large sales force, we have offices in cities like Chicago, Boston, New York and Orlando to serve these education publishers."